Modern Classic Furniture Delivery
May 12, 2010 10:30:11 AM
Shopping for modern classic furniture is an intense process, filled with price comparisons, hours of testing and negotiating with sales people. The process can be ruined however if the company, department store or furniture store is not able to deliver your furniture on time. The Internet complaint boards are filled with people who spent hours trying to choose the right couch or chair, only to have the retailer fail to deliver the item on time.
Here are just a few complaints people have had regarding the deliver of their modern classic furniture:
- I bought a dining room table and a sectional from bobs on 12/09 delivery address corrected 4 times they still got that wrong. Called about table having a chipped piece they tried to convince me it was meant to be that way.
- My wife and I ordered a dining room set for $8, 000. They told us when it would be delivered, and that we would receive a call the day before to schedule delivery. When no call came, I called the store, who told me they sub-contracted out delivery to some outfit known as Executive Delivery. Hah. I called the number, and could only get to voice mail. Once they have your money, you're pretty much on your own.
- My wife & I purchased a sofa and chairs on 2-1-09, since it was an import I was told that it take 12 to 16 weeks upon delivery, around the 20th week and countless calls my furniture was delivered. Two weeks after delivery I noticed the padding on one of the arms was missing, after continuous calls and months passing, an agent came out to my home inspected the chair and confirmed it needed to be replaced. A follow-up letter was delivered to me on 2-16-10 stating I would receive the replacement within 10-12 weeks, after the tenth week, calls were made to the company on the status of the arm, since it was replaceable. On 5-10-10 I received a call stating I would receive a re placement chair at no cost, but it take another 10-=12 weeks.
As you can see, just picking the right modern classic furniture for you is not the end of the process. If you choose a retailer that does not care about its customers, you could be waiting months and months to receive your furniture, instead of days or weeks.
At Ezmod, our delivery policy is honest and straight forward. Orders usually ship within 1-3 business days, customer orders may take 6-8 weeks, and on any out of stock items we will notify you immediately. If you do not want to wait for an out of stock item, you can get a refund. We also have a comprehensive and straight forward return policy.
Ezmod does not just provide modern classic furniture; we provide quality service with an eye towards serving every one of our customers’ needs.
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